Frequently asked questions

You answer a focused set of health questions. A licensed clinician reviews your responses to determine whether treatment is appropriate. It's free and there's no obligation to continue.

No. GLP is a cash-pay membership — no insurance, no claims, no paperwork. You always see the price before you pay.

Most reviews are completed within 24 hours. If a clinician needs more information or a brief visit, they'll let you know.

Services are available in all 50 states and Washington D.C. Medication and product availability varies based on clinical appropriateness, applicable federal and state laws, or other regulatory requirements. Not all therapies are available in all states. Availability is subject to change. In AR, DC, DE, KS, MS, NM, RI and WV, state rules require a live video visit before a first prescription.

Adults 18–74. A licensed clinician reviews your answers and decides whether treatment is appropriate. Not everyone qualifies.

Independent, U.S.-licensed clinicians — physicians, nurse practitioners, and physician assistants — review every case and make all clinical decisions. They work through established medical practices contracted via OpenLoop Health; GLP is the technology platform that connects you to them. See your care team for the practices involved, how clinicians are credentialed, and how to verify a license yourself.

Often no — many patients are approved through the secure questionnaire. If a short telehealth visit would help, you can book one that fits your schedule.

Prescriptions are dispensed by independent, licensed U.S. pharmacies: RedRock Pharmacy, Health Warehouse, Precision Medicine, Triad Rx. Which one fills your order depends on your treatment and your state. Full contact details for each are listed in our Terms of Service.

Your clinician may request labs. Lab orders through Quest or Labcorp are included at no extra cost.

Message your care team any time. They can offer guidance and, when appropriate, adjust your plan. For emergencies, always call 911.

Yes. You can adjust, pause, or cancel from your account whenever you need to.

Each program has one price per 4 weeks, shown on its page and confirmed before you pay: from $179 per 4 weeks for GLP-1 microdosing and from $249 per 4 weeks for weight management. The assessment itself is free. GLP is cash-pay: no insurance, no claims, no paperwork.

Every program includes check-ins and dose guidance, free, tracked shipping in plain packaging, and a care team you can message. Exactly what the price does and does not cover, including the medication, is shown before you pay.

Visa, Mastercard, FSA/HSA cards, Apple Pay and Google Pay. American Express is not accepted.

Yes — there are no contracts and no cancellation fees. We ask that cancellation requests reach us at least 72 hours before your next billing date; if they arrive later, that cycle is still charged and the cancellation takes effect on the next one. A month whose medication has already been ordered cannot be refunded. You keep access through the end of the cycle you've paid for. Full details are in our Cancellation and Refund Policy.

Your data is encrypted in transit and at rest, and shared only with your care team. Your medical record is held by the licensed practices that treat you, under their Notice of Privacy Practices — see our guide to your health information rights for the details.

Never. We do not sell your personal or health information.

Protected health information is handled under HIPAA safeguards by the clinicians and pharmacies who provide your care, and by GLP where it acts on their behalf.